How to Choose a Good HVAC Repair Company

Man providing HVAC Service in Kennesaw Your HVAC is responsible for keeping you and your family comfortable while you are at home. When it works correctly, you probably don’t even notice it. However, if the temperature changes dramatically outside and your HVAC is ineffective, you can be sure you’ll feel the effects. When your HVAC breaks down, you need to find an HVAC company that can deal with your system. Here are some suggestions for choosing the right HVAC company.


Follow Your Friends’ Suggestions

For most people, their friends and family are among the most reliable sources of information for just about any type of service they need. If your friends and family used HVAC services in the past, they may be able to recommend a reputable company. Ask them which company they went with and what their experience with that HVAC company was. Find out about the company’s customer service, response time, and turnaround time. But, you shouldn’t always consider the business they recommend either. Take their recommendations as suggestions to add to your own research. You could gather recommendations from social media too.


Check the Fleet and Office

While you shouldn’t judge a book by its cover, you should take caution with a business that isn’t well-maintained. An organized office and clean vehicle could suggest their level of service. If they take care of their fleet and office, they’re more likely to take care of your HVAC system as well.


Learn When the Business Started

Most businesses fail within five years of opening. If you’re dealing with systems that should last a decade or longer, you want a company that will be around to provide service while also being able to honor warranties and guarantees. A company that’s been in business longer than five years is more likely to be around when you need help with the repair they did or a new HVAC system.


Man providing residential HVAC Service in Kennesaw Check Employee Certifications

In the HVAC industry, NATE certification ensures the highest quality HVAC work available. Because this is given to individuals and not businesses, it’s important to check your technician’s certification, rather than rely on the company’s assertion that it is NATE certified.


Check Company Paperwork

Every company that comes into your home should be licensed, insured, and bonded. Licensing shows the company has met minimum requirements for providing services. Insurance protects you from injury claims if an employee is hurt on your property. It will also protect you if the company damages your property or a neighbor’s property. Bonding protects you in the case of employee theft. If a company cannot provide you with copies of valid licensing, insurance, and bonding, look elsewhere. When you have the documents in hand, be sure to call the companies that hold the policies to make sure they are still valid.


Check the Price

Everyone wants to get a great deal. However, in the HVAC industry, a price that is too low may indicate that the business cuts corners and doesn’t put as much work into the details as necessary. Choose a company that offers a mid-rate price for the repair work. If you need the services of an HVAC Company in Kennesaw, contact Shriver Mechanical and schedule an appointment today.