The Art of Choosing the Right Air Conditioning Company
Air conditioning scams cheat homeowners out of thousands of dollar every year. With so many scams and con artists out there, how do you know when you find the right air conditioning company? When you're shopping for legitimate air conditioning services in Marietta, use these tips from Shriver Mechanical.
Confirm Business License
In order to own and operate a business, most states require service companies to acquire a business license. You can often find a company's business license on their business cards, advertisements, or their website. Confirm the legitimacy of a business license by contacting your local licensing authorities. They can tell you if it's valid, when it was renewed, and if it's ever been suspended or revoked. Always question any gaps in the licensing history.
Ask about Insurance
Not all states require businesses to carry liability insurance but it's good practice for businesses that do have it. Insurance protects you, the homeowner, from liability in the event a technician is hurt while working on your property. It also protects your property should an accident result in damage to your home or property. Just imagine if a technician working in your attic trips and falls through your ceiling. Who pays for his medical care and the damage to your ceiling? This is why you always ask about business insurance and verify coverage by calling the insurance provider.
Inquire about Affiliations
Many professional HVAC companies are registered with nationally-recognized compliance organizations like the Air Conditioning Contractors of America (ACCA). Organizations like the ACCA are constantly working with contractors to ensure they are up to date on all the latest innovations in the industry as well as safety regulations. Educational training and certifications through either a vocational college, OSHA, or Energy Star are also important qualifications to inquire about.
Research Online Reviews
Check the internet for online reviews at reputable review sites like Angie’s List or the Better Business Bureau. At the BBB, consumers can leave both positive and negative reviews based on their experiences with a particular company. Companies can use this third-party site as a means of resolving negative reviews in public view, unlike other sites that allow companies to simply delete them. Take note of the negative reviews and how your particular HVAC representatives resolve issues to meet their client's needs.
Ask around Town
First-hand experience is one of the best sources of information you can utilize. Ask your friends, family members, next-door neighbors, and other business owners about their experiences with local HVAC companies. Were they happy with the services they were provided? How quickly did they respond to needs and inquiries? Were they reasonably priced? Asking these questions will help you get a better feel for your potential HVAC company.
When you take some time to really do your research air conditioning companies in Marietta, you can avoid getting caught in a scam.